Reference

Terms That Govern Your m111 Account

These terms set out what you agree to when you open and use your m111 account — covering deposits through JazzCash, Easypaisa, and Raast, access to the lobby, and how we handle disputes.

Applies to all account holdersJazzCash · Easypaisa · Raast coveredSubject to local law and eligible regionsLive casino and slots

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What These Terms Cover

m111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on m111, you accept these terms in their entirety. They apply to every session, every wallet transaction, and every interaction with our support team. Deposits made through JazzCash, Easypaisa, or Raast are processed under the payment conditions described in your account settings

1
— once a deposit is confirmed on your wallet statement, it is bound by these rules. Withdrawals follow a verification step: we confirm account ownership before releasing funds to your linked mobile wallet or bank. Access to the lobby depends on where local law permits it;
2
if your region restricts online gaming, these terms do not override that. We may update these terms when our services change, and we will notify you via the contact detail on your account before changes take effect. Continued use after a notified update counts as acceptance.
3
If any clause is found unenforceable in your jurisdiction, the rest of the terms remain in force. For questions about a specific clause, contact our support team directly rather than assuming an interpretation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data — login credentials, wallet details, transaction history — is stored with encryption at rest and in transit. We do not share your JazzCash, Easypaisa, or Raast account numbers with third parties outside of the payment processing required to complete your transaction. You can request a copy of the personal data we hold by contacting support through your account dashboard.

Data Retention

We keep transaction records for the period required by applicable law in supported regions. You may request deletion of non-essential data by submitting a written request through account support.

Cookie Practices

Our site uses cookies for session management and to keep your lobby preferences saved between visits. You can review and adjust cookie settings from the privacy controls in your account.

Account Security Steps

We use OTP verification on login from unrecognised devices. If you suspect unauthorised access, use the account lock option in settings and contact support immediately via live chat.

Requesting Changes

To update your registered mobile number, linked wallet, or personal details, go through the account verification flow in settings — support cannot process these changes without completed verification.

TERMS SUPPORT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you want to raise a concern about your account, our support team handles queries through the channels below. For wallet-related disputes — a JazzCash deposit that did not credit, an Easypaisa withdrawal held in verification — start with live chat so we can pull the transaction reference in the same session.

Team online

Live Chat

Available through your logged-in account dashboard. Fastest path for deposit queries, account access issues, and clause clarifications during active hours.

Email Support

Send detailed account or terms queries to our support address shown in your account settings. We respond to written complaints within the timeframe stated in the terms.

Account Help Centre

Your account settings page lists the current support contact details and links to the latest version of these terms, updated whenever a change is notified.

Common Questions About Our Terms

These are the questions we get most often about how these terms work in practice — from what counts as acceptance to how we handle disputes over wallet transactions.

Yes. Accessing the lobby at m111 constitutes acceptance of these terms, regardless of whether you make a deposit. Account registration binds you to the full agreement.

We notify you before changes take effect. If you do not accept the updated terms, you should stop using the account and contact support to close it before the effective date.

Contact live chat with your wallet transaction reference and the date of the transfer. We cross-check against our payment processor records and respond within the timeframe in the terms.

Yes. We may suspend or restrict an account if we detect a breach of these terms, including misuse of the payment system or providing inaccurate registration details.

The current version is always at m111/terms-conditions/. Your account settings page records the date you accepted the terms currently in force on your account.

Access to the lobby and the enforceability of certain clauses depend on local law in your region. Where local law restricts online gaming, those restrictions apply regardless of these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your m111 Account

Account Security and Data Practices

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About Our Terms

01 Do these terms apply if I only browse the lobby without depositing?

02 What happens if I disagree with a change to the terms?

03 How do I raise a dispute over a JazzCash or Easypaisa transaction?

04 Can m111 suspend my account under these terms?

05 Where can I find the version of the terms I agreed to?

06 Do these terms apply differently depending on where I am in Pakistan?

Terms & Conditions

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