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How m111 Handles Your Personal Information

Your account data, payment details, and browsing activity on m111 are handled under a clear privacy framework — we collect only what we need, we store it securely, and we never sell it to third parties.

No data sold to third partiesEncrypted account storageJazzCash, Easypaisa, Raast data protectedYou control your consentContact us to request changes
m111 How m111 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we've handled something, you can reach our support team directly. We aim to respond to privacy-related requests as promptly as possible, and we'll confirm receipt so you know your request is being handled.

Email Support Send your privacy request or data-access query to our support email. Include your registered account details so we can verify and process your request without delay.
Live Chat Open the live chat widget from your account dashboard to speak with a support agent directly about any privacy concern or data correction request.
Account Settings Some data preferences — like marketing consent and cookie settings — can be updated directly from your account settings page without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two pillars of how we handle data on m111. Your account is protected by SSL encryption on every connection, and payment data tied to JazzCash, Easypaisa, or Raast transactions is never stored in plain text. We keep data only for as long as it is needed for the purpose it was collected, or as long as applicable law in Pakistan requires us to retain it.

Encryption on Every Connection

All data exchanged between your device and m111 is encrypted using SSL. This covers login, account updates, and every payment interaction through JazzCash, Easypaisa, or Raast.

Cookie Controls in Your Hands

We use cookies for session management and preference storage. You can review and adjust your cookie consent from the settings link in your account, or through your browser's own privacy controls.

Data Retention With a Time Limit

We do not keep your data indefinitely. Account records are retained while your account is active and for a defined period after closure, in line with what local law requires.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion where permitted. Reach our support team via live chat or email to start that process.

Common Questions About Your Privacy on m111

Here are the questions we hear most often about data, cookies, account information, and your rights as someone who uses m111 in Pakistan.

We collect your name, email address, contact number, and identity documents needed for account verification. Payment references from JazzCash, Easypaisa, or Raast transactions are also logged for your transaction history.

We share data only with payment processors to complete your transactions and with service providers bound by data agreements. We do not sell your personal information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of the data we hold on your account.

Yes. You can request deletion of your personal data by contacting support. Some records may be retained for the period required by applicable law in Pakistan before full deletion is completed.

Cookies on m111 manage your session and save your preferences. You can adjust or withdraw cookie consent from your account settings or directly through your device browser's privacy options.

Transaction references and wallet identifiers are stored in encrypted form. We never store your JazzCash PIN, Easypaisa password, or any credential that belongs to your mobile wallet provider.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.